Frequently asked questions
House cleaning FAQs
Straightforward answers about choosing a service, starting a quote and what happens with commercial projects. Each service page carries its own questions too.
Choosing and booking
Standard cleaning supports regular upkeep. Deep cleaning goes further into built-up dirt, baseboards, and hard-to-reach areas.
It is planned around arrival, departure, and property handoff. Your final room-by-room scope is confirmed during quoting.
Your service type, location, bedrooms, bathrooms, square footage, preferred timing, and any project-specific details.
Those projects follow a custom estimate path so the scope can be reviewed accurately.
Deep Cleaning
- What is the difference between standard and deep cleaning?
- Standard cleaning supports regular upkeep. Deep cleaning goes further into built-up dirt, baseboards and hard-to-reach areas.
- How often should I schedule a deep clean?
- Many households book one every few months, before guests visit, after a busy season, around a move, or when regular cleaning is no longer enough.
- What details do I need for a deep cleaning quote?
- Your location, bedrooms, bathrooms, square footage and preferred timing. Mention any rooms that need extra attention in the notes.
- Do I need to provide cleaning supplies?
- No. The team brings its own cleaning supplies and equipment.
Move-In / Move-Out Cleaning
- Is move-in or move-out cleaning different?
- It is planned around arrival, departure and property handoff. Your final room-by-room scope is confirmed during quoting.
- Can you clean after the movers leave?
- Yes. The clean can be booked for after belongings are removed and before you hand the keys to a landlord, buyer, renter or property manager.
- Who usually books a move clean?
- Renters, homeowners, landlords, property managers and real estate agents, for homes, apartments, condos and rentals.
- What details do I need for a quote?
- Your service type, location, bedrooms, bathrooms, square footage, preferred timing, and any project-specific details.
- Do I need to provide cleaning supplies?
- No. The team brings its own cleaning supplies and equipment.
Office & Workspace Cleaning
- Can office cleaning be booked instantly online?
- No. Commercial projects follow a custom estimate path so the scope can be reviewed accurately.
- How often can my office be cleaned?
- Daily, weekly, bi-weekly, monthly or one-time. Frequency is part of your estimate.
- Do you clean small offices and shared workspaces?
- Yes: small offices, shared workspaces, professional suites and local commercial spaces.
- Do I need to provide cleaning supplies?
- No. The team brings its own cleaning supplies and equipment.